Previous incidents
Routing Service Downtime
Resolved Oct 25, 2026 at 10:57am UTC
Routing Service restarted and healthy again
1 previous update
Hetzner vSwitch Degraded Performance
Resolved Oct 20, 2026 at 8:00pm UTC
Hetzner has completed it works, we had no further downtimes
1 previous update
Hetzner DNS outage
Resolved Oct 8, 2026 at 6:30pm UTC
🇩🇪 Zusammenfassung
Am 8. Oktober 2026 war Rescue Operator von etwa 17:20 bis 20:30 Uhr MESZ größtenteils nicht erreichbar. Die meisten Spieler konnten weder das Spiel noch das Menü laden; Anfragen liefen in ein Timeout oder schlugen fehl.
Ursache
Unser Hosting-Provider Hetzner verzeichnete einen Ausfall seiner DNS-Server in der Rechenzentrumsregion, in der unsere Server betrieben werden (Hetzner-Vorfall: „Störungsmeldung zu rekursiven DNS-Servern an den Standorten HEL1, FSN1 und NBG1...
1 previous update
Frontend Services - high latency
Resolved Aug 25, 2026 at 7:50am UTC
The autoscaler scaled all frontend services excessively down to 1 container.
We have identified the issue after restarting the frontend services.
1 previous update
Database high latency
Resolved Aug 20, 2026 at 10:00pm UTC
We have successfully mitigated an malicious attack on our infrastructure and have blocked suspicious traffic
1 previous update
[SCHEDULED] Server Restart
Resolved Aug 10, 2026 at 12:18am UTC
[COMPLETED] - Update & Restart
1 previous update